Resources

Most of what you need from us is a correct pointer elsewhere

Most of what people need from us is a correct pointer to somewhere else. These are the statutory authorities and national helplines we refer to most often. We do not operate any of them and we cannot influence how they respond.

Templates and forms

Read this before using the directory

This is a directory, not an endorsement or a guarantee of service. In an emergency, call 112 rather than writing to anyone — including us.

Statutory authorities and national helplines

Verified at the time of publishing and reviewed on a fixed cycle. If you find a number that has changed, tell us and we will correct it.

Emergency

National Emergency Response

Police, fire, and ambulance — single number, all India.

112

Women Helpline

Round-the-clock support for women in distress.

181

Childline

Emergency assistance for children in need of care and protection.

1098

Cyber Crime Reporting

Financial cyber fraud and online offences. Report within the first hours where money is involved.

1930

Human rights

National Human Rights Commission

Statutory commission for complaints of human rights violation by a public servant.

nhrc.nic.in

National Commission for Women

Complaints relating to deprivation of women's rights.

ncw.gov.in

National Commission for Protection of Child Rights

Complaints concerning violation of child rights.

ncpcr.gov.in

National Commission for Scheduled Castes

Safeguards for Scheduled Castes, including atrocity complaints.

ncsc.nic.in

Legal aid

NALSA Legal Services Helpline

Free legal aid for those eligible under the Legal Services Authorities Act.

15100

National Legal Services Authority

Eligibility criteria, Lok Adalat schedules, and district authority contacts.

nalsa.gov.in

Telangana State Legal Services Authority

District and mandal legal services committees across Telangana.

tslsa.telangana.gov.in

Right to Information

RTI Online (Central)

File an RTI application to a central public authority and track it.

rtionline.gov.in

Central Information Commission

Second appeals and complaints against central public authorities.

cic.gov.in

Telangana State Information Commission

Second appeals and complaints concerning state public authorities.

tsic.gov.in

Grievance redress

CPGRAMS

Central government public grievance portal, covering central ministries and departments.

pgportal.gov.in

Telangana Prajavani

State grievance redress programme for matters within Telangana administration.

prajavani.telangana.gov.in

National Consumer Helpline

Deficiency of service and consumer disputes.

1915

Cybercrime

National Cyber Crime Reporting Portal

Report online offences, including financial fraud, identity theft, and cyber harassment.

cybercrime.gov.in

Cyber Fraud Helpline

Immediate reporting of financial cyber fraud. Act within the first hours where money is involved.

1930

Indian Computer Emergency Response Team

Advisories and incident response for cybersecurity threats affecting systems and infrastructure.

cert-in.org.in

Drugs & substance help

National Toll-Free Drug De-Addiction Helpline

Counselling and referral for substance dependence. Not an ACHRC service.

14446

Narcotics Control Bureau

Central agency for narcotics trafficking intelligence and coordination. Use for trafficking concerns, not personal counselling.

narcoticsindia.nic.in

Emergency Response

If someone is in immediate danger from overdose, violence, or coercion, call emergency services first.

112

What ACHRC can add to this

These authorities exist and work. What people usually lack is not the address but the correctly framed application — the right authority, a question that asks for a record rather than an opinion, and the appeal date diarised. That is the part our desks help with.

RTI assistance

What we cannot add

We hold no statutory power and cannot influence how any authority on this page responds, how quickly it responds, or whether it responds at all. We cannot escalate on your behalf, and we are not an intermediary with any office listed here.

Read the limits in full

Still stuck

If the directory does not cover it, describe the problem to us

We will either point you somewhere accurate or tell you honestly that we do not know where to send you.